Terms of Use — Lunue
Last Updated:
Important Note
Some features of our Service are offered through automatically renewing subscriptions.
Please read these Terms carefully — especially Section 5 “Subscriptions and Payment” — before starting a trial or making a purchase.
To avoid being charged, you must cancel your subscription at least 24 hours before the end of the current billing period.
If you are unsure how to cancel, please review the Subscription Terms on lunue.net or contact our support team.
1. Acceptance of Terms
Lunue, available at https://lunue.net, including all forecasts, reports, content, subscriptions, tools, and emails (collectively, the “Service”), is operated by Tecophone LTD (the “Company”, “we”, or “us”), registered in the Republic of Cyprus.
By accessing or using the Service, you agree to be bound by these Terms of Use (“Terms”) and confirm that you have read and understood them.
Please also review our Privacy Policy, Refund & Cancellation Policy, and Service Delivery Policy, which are incorporated into these Terms by reference.
We reserve the right to update these Terms at any time. The most recent version will always be indicated by the “Last Updated” date. Continued use of the Service constitutes acceptance of the updated Terms.
2. Disclaimer
- The Service may not function perfectly or without interruptions.
- Content may not always be accurate, complete, or applicable to your personal situation.
- Results generated by the Service may not meet your expectations.
Lunue is an informational and entertainment platform.
We do not provide medical, legal, or financial advice.
All use of the Service is at your own risk and discretion.
3. Use of the Service
All content, including texts, graphics, forecasts, reports, and algorithms, is protected by applicable copyright and intellectual property laws.
You may use the Service for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, or modify any content without prior written permission from the Company.
You retain ownership of your personal input data (such as birth information), but you grant us the right to use this data to operate, maintain, and improve the Service, as described in our Privacy Policy.
4. Functionality and Access
We reserve the right to:
- Modify, update, or discontinue features at any time
- Limit or suspend access if payments are missed or disputed
- Decide whether and how customer support is provided
We use Meta Pixel and similar technologies to analyze user behavior and improve advertising performance.
By using the Service, you consent to such tracking in accordance with our Privacy Policy.
5. Subscriptions and Payment
- Certain features require a paid subscription
- Subscriptions automatically renew unless canceled at least 24 hours before the renewal date
- Failure to cancel a trial may result in charges for the next billing period
- Prices may change, with advance notice where required by law
- Payments are processed securely by third-party payment providers
By purchasing a subscription, you authorize us to charge your selected payment method on a recurring basis until canceled.
6. Refunds & Cancellations
Digital services are non-refundable once accessed.
EU / UK Residents
You have the right to withdraw from a digital content purchase within 14 days, provided that the content has not been accessed.
Once a report, forecast, or personalized content has been generated, the right of withdrawal is lost.
Subscription Cancellation
You may cancel your subscription at any time via:
- Your account dashboard
- Email: [email protected]
Cancellation will take effect at the end of the current billing cycle.
Refunds are granted only in exceptional cases (such as duplicate charges, technical errors, or where required by law).
7. Usage Rules
You agree not to misuse the Service. In particular, you must not:
- Engage in illegal, harmful, or fraudulent activities
- Copy or distribute content in bulk
- Upload malware, viruses, or interfere with platform functionality
- Violate third-party rights or applicable laws
8. No Warranties
The Service is provided “as is” and “as available.”
We make no warranties regarding:
- Accuracy or completeness of content
- Uninterrupted or error-free operation
- Fitness for a particular purpose
We are not responsible for damages, losses, or data loss resulting from your use of the Service, except where required by law.
9. Limitation of Liability
To the maximum extent permitted by law:
- Our total liability is limited to the amount you paid us during the previous 12 months
- We are not liable for indirect, incidental, or consequential damages
10. Dispute Resolution & Governing Law
These Terms are governed by the laws of the Republic of Cyprus.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Nicosia, Cyprus.
You waive the right to jury trials and class actions, except where prohibited by law.
11. General Terms
- If any provision is found invalid, the remaining provisions remain in effect
- We may assign or transfer our rights and obligations under these Terms
- By using the Service and clicking “Agree” or similar, you consent to these Terms electronically
